Your company is being paid for services you are making impossible to access. I thought Unum was bad but Matrix makes them look like the elite leave processing provider. I am being proactive because of all the issues my coworkers are having Every attempt at more information is a useless loop back to the more information page. What does it take to reach a real person that knows something about my company and state leaves? A miracle!!!! The instructions took me to just one more non-functioning link.

I received some generic, grammatically incorrect response, to my review.